
It’s usual for example, for a CRM system to be rolled out in phases, with areas of functionality being added over time. Developmentĭevelopment costs will vary depending on the approach agreed at the consultancy stage.

In contrast, good consultancy can help bring great ideas to the table, predict and avoid potential project pitfalls, and plan successful rollout of a new system with full cross-business engagement. Insufficient stakeholder engagement can result in features being missed, requiring expensive changes at the end of a project and a delay to the go-live date.

Failure to correctly understand how a business works can result in a system that users don’t want to use. Time will also be spent analysing the data to be incorporated into Microsoft Dynamics 365, how accurate or clean data is, and if it needs to be migrated from another ERP/CRM system.Ĭonsultancy can run to as much as 20% of the Dynamics 365 cost, but is arguably the most important investment. The amount of consultancy required will be based on the size of the company and number of stakeholders, the type of project (ERP systems are often more in-depth than CRM systems), the functions Dynamics 365 is required to serve and the phases a project may need to go through. This is to establish how a business works and how Microsoft Dynamics 365 needs to be tailored to meet that business’ requirements. ConsultancyĮvery project begins with ERP or CRM consultancy. To understand how your business might be able to save money as part of an ERP or CRM project, we have broken down the Dynamics 365 cost below. However, most businesses will also break even on these costs within their first year from the benefits generated. A new CRM system for an SME organisation can cost upwards of £4,000, while an ERP project will range upwards of £7,000 depending on the size of the organisation.

So before committing, it's worth understanding how much does Dynamics 365 cost? Breaking down Dynamics 365 costsĪny Dynamics 365 project will have a price tag for a business to contend with initially. Studies have shown that for every £1 invested in Microsoft Dynamics 365, the average business will generate a return of nearly £17.

The cost of Microsoft Dynamics 365 is one of the smartest investments a business can make. Understand the costs that go into a Microsoft Dynamics 365 CRM or ERP project
